Frequently Asked Questions

How long will it take for me to receive my order?

You will receive your order within 2 to 4 working days.

Where are you based?

We are based in the south of Johannesburg in Tedderfield Estates

What happens if I am not completely satisfied with my order?

a) If you are not completely satisfied with your order you can return all or part of your order with the driver who delivered it you

b) You can make contact with us within 24 hours of receiving your order to raise any concerns and we will do everything in our power to rectify the problem as soon as possible.

Where do you deliver to?

Anywhere in Gauteng.

What if I don’t stay in Gauteng?

Please contact us via email (orders@farmfreshmeat.co.za) so we can calculate the delivery fee for you no matter where you are in South Africa.

What do you charge for delivery?

We charge a flat rate of R125.00 anywhere in Gauteng.

Can I purchase on behalf of somebody else?

Of course you can, just make sure you add the correct delivery address of the person you are buying for on the checkout form

Do you supply restaurants?

We supply everyone!

Can I specify how I want my meat packaged?

Yes you can.  When you view your cart there is a special request section where you can specify how you would like your meat packaged.